Training

Skills training

We offer practical, interactive half-day or one day workshops for groups/teams who want to have better quality conversations and handle conflict well.  We share ideas about the neuro-science of conflict, principles of non-violent communication and choosing the most appropriate conflict responses in different situations.

We also provide one to one conflict coaching to people who are struggling to handle a dispute or disagreement. 

People avoid conflict for many reasons. It brings up uncomfortable feelings, it may trigger earlier trauma, or it may be considered culturally unacceptable to engage in conflict.

Dialogue Academy for Young Women

Our accredited trainers can also design and deliver bespoke training programmes for specific groups or teams.

For example, we’ve designed training on dialogue facilitation for peacebuilders in the Western Balkans, conflict resolution for people in church ministry, and created an online conflict management masterclass for managers.

social identity activity with young women
pilot training on Relationship-focused Local Dialogue Facilitation, December 8-12, 2025
pilot training on Relationship-focused Local Dialogue Facilitation, December 8-12, 2025

Client testimonials

  • "I have been using my new skills to practise, especially my listening skills. I am more attentive to what the other person is saying and not interrupting or imposing solutions. I was able to resolve a conflict with a friend of mine fairly recently, by using the skills I learnt on conflict resolution which had a positive outcome."

    Participant in community conflict resolution workshop

  • Sharon delivered an introductory day for our ministry students in conflict resolution. Her teaching was inspiring and moving, and delivered in a way which engaged with the realities of students' context and their lived experience whilst respecting and honouring them as individuals. In every year group taught by Sharon, students have commented how their approach to conflict has been completely changed by her teaching, and how they have deployed the tools she gave them to help them learn and navigate difficult situations.

    Rev Dr Thomas Sharp, St Augustines College of Theology

  • "The trainers demonstrated strong knowledge, clear explanations, and effective facilitation throughout the training. They also demonstrated strong skills."

    Participant in Dialogue Facilitation Training 2025